Privacy Policy for SAM - Smart Assistant Mate

Introduction

HODHOD LTD ("we" or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose personal information through our mobile app, SAM - Smart Assistant Mate ("the app"). By using the app, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Personal Information We Collect

We collect personal information that you provide to us when you use the app, including your name, email address, and device information. We also collect audio recordings of your conversations with the AI assistant when you use the app's audio feature. We use a third-party service, WhisperAPI by OpenAI, to transcribe the audio recordings into text. Additionally, we collect certain information from your device, such as your device type, operating system, and unique device identifiers.

How We Use Your Personal Information

We use your personal information to provide the app's services, to communicate with you, and to improve the app. Specifically, we use your personal information to:

  • Facilitate your conversations with the AI assistant
  • Provide customer support
  • Communicate with you about updates or changes to the app
  • Analyze usage data to improve the app's features and functionality

Third-Party Access to Personal Information

We use third-party service providers to help us provide the app's services. Specifically, we use WhisperAPI by OpenAI to transcribe audio recordings into text. These third-party service providers may have access to your personal information in order to provide their services to us. We take reasonable steps to ensure that these service providers are bound by confidentiality and privacy obligations with respect to your personal information.

User Control over Personal Information

You have control over the personal information that you provide to us through the app. You can access, update, or delete your personal information at any time by accessing the Profile page within the app. You can also delete your account and all associated data at any time by contacting us at [email protected].

Data Storage and Protection

We store your personal information in an encrypted database hosted on secure servers. We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.

Cookies and Tracking

We do not use cookies or tracking technologies to collect information about your use of the app.

Third-Party Links

The app may contain links to third-party websites or services. These websites or services are governed by their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices or content of these third-party websites or services.

Data Retention

We will retain your personal information for as long as necessary to provide the app's services and to comply with our legal obligations. When we no longer need to retain your personal information, we will dispose of itsecurely.

Compliance with Laws

We comply with applicable laws and regulations governing the collection, use, and disclosure of personal information, including the GDPR and CCPA.

Amendments

We reserve the right to update or revise this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice within the app. Your continued use of the app after we make changes to this Privacy Policy will constitute your acceptance of those changes.

Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at [email protected].